Independent software researchsalesfitlab.com
The operations reference

Commerce & growth desk

Research the work behind a store: stock, orders, customer messages, delivery, marketplace data and original creative.

Follow the order, the stock and the customer promise.

Start with the record that cannot be explained. Product discovery, an offer, a payment, production, a shipment and a customer message are different events. Research one missing capability and the exception it must handle.

Choose the operating gap, then inspect its records and exceptions
Work to improveStart hereIndependent profiles
Inventory & manufacturingKeep product, material and production records consistent before promising stock.Katana
Shipping operationsConnect a valid shipment to its order, tracking and recovery owner.Shippo
Stock alerts & customer SMSKeep a requested restock alert separate from an ongoing marketing audience.Notify Me!Postscript
Product bundles & offersCheck variant mapping, discounts, availability and partial returns.Fast Bundle
Storefronts & digital productsDefine what the buyer receives, who fulfills it and how access is corrected.Sellfy
Multichannel order operationsMaintain a controlled source of stock and recover duplicate or failed events.Goflow
Marketplace analyticsAgree identifiers, reporting windows, cost definitions and an action owner.DataHawk
Print on demandReview product samples, variant choices, production states and remedies.Printify
Ad creative researchKeep observed ads, inferred patterns and your own test results distinct.Atria

Where the store meets the sales team

All 28 profiles

Working guides

The reading room

Rehearse the order that goes wrong

A normal purchase is only the first acceptance case.

Read and download the worksheet

Move subscriber data without losing its meaning

Migrate the purpose and preferences with the address.

Read and download the worksheet

Ask a colleague to reconstruct the next action

A relationship record should remain useful after the owner changes.

Read and download the worksheet

Own the missed call and the next action

A shared number needs an operating routine around it.

Read and download the worksheet

Turn ad references into an original brief

Keep visible evidence, interpretation and proposed experiments separate.

Read and download the worksheet

Profiles use dated official sources and proposed acceptance checks. No product test, sample order, performance result or approved relationship is implied.